Privacy Policy
Last updated: December 2024
Our Commitment to Your Privacy
At protectmydata, we understand that privacy is not just a feature it's our core mission. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This Privacy Policy explains our practices and your rights regarding your personal information.
Information We Collect
Account Information
When you create an account, we collect your name, email address, and authentication credentials. This information is necessary to provide you with our services and communicate important updates about your account.
Scan Data
To identify your exposed personal information across data broker sites, we collect the information you provide during scans (name, email, location). This data is used solely to search for and remove your information from data broker databases.
Payment Information
Payment processing is handled securely by Stripe. We do not store your full credit card numbers on our servers. We only retain transaction identifiers necessary to manage your subscription.
Usage Data
We collect anonymized usage data to improve our services, including pages visited, features used, and general interaction patterns. This data is not linked to your personal identity.
How We Use Your Information
- To scan data broker databases and identify your exposed personal information
- To submit removal requests on your behalf to data brokers
- To communicate important updates about your account and removal progress
- To process payments and manage your subscription
- To improve our services and develop new features
Data Security
We implement industry-standard security measures to protect your personal information:
- • All data is encrypted in transit using TLS 1.3
- • Sensitive data is encrypted at rest using AES-256 encryption
- • Access to personal data is restricted to authorized personnel only
- • Regular security audits and penetration testing
- • Secure, redundant data centers with 24/7 monitoring
Data Sharing
We do not sell, rent, or trade your personal information. We only share your data in the following limited circumstances:
- • Data Brokers: We share necessary information with data brokers solely to request removal of your data
- • Service Providers: We use trusted third-party services (e.g., Stripe for payments) that are contractually obligated to protect your data
- • Legal Requirements: We may disclose information when required by law or to protect our rights
Your Rights
You have the following rights regarding your personal information:
- • Access: Request a copy of the personal data we hold about you
- • Correction: Request correction of inaccurate personal data
- • Deletion: Request deletion of your personal data
- • Portability: Request your data in a portable format
- • Opt-out: Unsubscribe from marketing communications at any time
To exercise any of these rights, please contact us at support@protectmydata.com.
GDPR & CCPA Compliance
We comply with the General Data Protection Regulation (GDPR) for EU residents and the California Consumer Privacy Act (CCPA) for California residents. If you are located in these regions, you have additional rights under these laws, and we are committed to honoring them.
Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes described in this policy. When you delete your account, we will delete your personal data within 30 days, except where retention is required by law.
Cookies
We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies. You can control cookie settings through your browser preferences.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a prominent notice on our website. Your continued use of our services after such modifications constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
protectmydata Support Team
Email: support@protectmydata.com