Online safety guide

    How to Identify a Scam

    Learn what to check before sharing your details, how to spot common scams, and what to do when something feels off.

    Before you click or share

    01

    Inspect the address

    Read the actual domain, not just the logo or page design.

    02

    Pause on urgency

    A countdown or threat is a reason to verify independently.

    03

    Use a trusted route

    Open the company's site yourself instead of following a message link.

    Part 01 / Check the website

    Is That Site Safe?

    No single sign proves a website is safe. Use several independent checks before sharing personal details.

    Encrypted connection

    Check for https:// in the address bar. It encrypts your connection, but does not prove the site is genuine.

    Domain Matches Brand

    The domain name should closely match the company name. Watch for extra words or misspellings.

    Clear privacy policy

    Look for a readable explanation of how the site uses your data. A policy alone is not proof of safety.

    Verifiable contact details

    Look for a way to contact the business, then check those details through an independent source.

    Warning signs to slow down for

    If something looks wrong, verify the site through a source you trust before entering details.

    No HTTPS or padlock icon
    Misspelled domain (e.g. arnazon.com)
    Requests unusual permissions or access
    Pressure tactics or countdown timers
    No physical address or contact info
    Pop-ups demanding personal details

    Some unsafe sites collect personal information. Avoid entering data on sites you cannot verify, and review what is already public about you.

    Part 02 / Recognise the tactics

    Is It a Scam?

    Scams take different forms, but the goal is often the same: get your money, credentials, or personal details.

    Fake Invoice Scams

    You receive an invoice for something you never ordered, counting on confusion to make you pay.

    Phishing Emails

    Criminals impersonate banks, government agencies, or tech companies to steal your credentials.

    Romance Scams

    Fraudsters build fake relationships to eventually request money or personal information.

    Lottery & Prize Fraud

    You're told you've won something, but must pay a fee or provide personal details to claim it.

    Identity Theft

    Criminals use your leaked personal data to open accounts, apply for loans, or file taxes in your name.

    Tech Support Scams

    Fake tech support calls claim your device is compromised and ask for remote access or payment.

    How to verify before you trust

    Search the company name + "scam" or "review" before interacting
    Verify the website URL matches official brand channels
    Read reviews from more than one independent source
    Never click links in unsolicited emails, go directly to the website
    A password manager can help flag unfamiliar login domains
    Reduce public broker listings to make your details harder to find

    Protect what is already out there

    Spotting a scam helps you avoid sharing more data. Reducing your existing public exposure is another step toward protecting your privacy.